Mobile Access Guide — iOS

To ensure seamless and secure access to our internal systems — such as Kili, OMS, Cratos, OC, QuickBI and more — from your iPhone or iPad, we are rolling out Transbay, the iOS client of EagleCloud YunShu.

With Transbay, you can:

• Securely connect to internal resources from your mobile device, anywhere
• Log in with your existing DingTalk account — no extra password to remember
• Access internal systems directly from your mobile browser

Android users: please refer to Mobile Access Guide — Android. The Android client is named YunShu, not Transbay.

Step 1: Download Transbay

Method 1 (Recommended): App Store

Open the App Store, search for Transbay and download it.

Method 2: QR Code

Open the Transbay download page and scan the QR code with your iPhone camera.

Step 2: Log In with DingTalk

1. Launch Transbay
2. Enter PalmPay as the enterprise identifier and tap Next
3. Tap the PalmPay organization — you will be redirected to DingTalk automatically
4. Authorize the login in DingTalk

Step 3: Connect to Internal Network

1. On the home screen, find Network Connection and turn on the Internal Access toggle
2. Tap Allow when iOS asks to add a VPN configuration

The dialog says "云枢" — is that correct?

Yes. The App Store name is Transbay, while the internal product name is 云枢 (YunShu). Both refer to the same client. Tap Allow to continue.

1. Enter your device passcode to confirm

Which passcode is this?

This is your iPhone unlock passcode, not your DingTalk password. iOS requires it before any app is allowed to install a VPN profile.

Once confirmed, Internal Access shows Connected — you can now access internal systems from your mobile browser.

🎉 Congratulations! You're all set.

FAQ