EagleCloud YunShu SASE Usage Guide

To ensure seamless and secure access to our internal systems — such as Kili, OMS, Cratos, OC, QuickBI and more — from anywhere outside the office network, we are rolling out EagleCloud YunShu across all company devices.

With YunShu, you can:

• Securely connect to internal resources no matter where you work
• Keep your device and company data protected by enterprise-grade endpoint security
• Stay productive on the go with a smarter, safer connection

Step 1: Download and Install

1. Open the download page: Download EagleCloud YunShu Client
2. Select the version that matches your operating system (Windows / macOS)

macOS users — Intel or Apple Silicon?

The Apple Silicon version does not work on Intel-based Macs. If you're unsure which type your Mac uses:

1. Click the Apple menu (top-left corner) → About This Mac
2. Check the Processor / Chip section — it will say "Intel" or "Apple M1/M2/..."
3. Download the matching version. When in doubt, choose Intel to ensure compatibility.

Step 2: Log In with DingTalk

1. Launch the YunShu client

2. Enter PalmPay as the organization name

   

3. Select your DingTalk organization

   

4. Scan the QR code with DingTalk to log in

   

5. Click to confirm login on the web page

   

6. Login successful — you should see the YunShu home screen

   

Step 3: Grant Permissions (macOS Only)

Windows users can skip this step — permissions are enabled by default.

For macOS, you must enable the following permissions, otherwise virus detection and data security features will not work properly:

• Screen Recording
• Full Disk Access

Go to System Settings → Privacy & Security, and enable both permissions for YunShu:

Step 4: Connect to Internal Network

1. Open the YunShu client
2. On the home page, go to Home → Intranet → Open, or Network → Intranet → Connect

1. Once connected, you can access all internal systems (Kili, OMS, Cratos, etc.)

🎉 Congratulations! You're all set.

FAQ